Greenfield Primary School

Pastoral & Wellbeing

Mrs Thompson

Supporting Pupils and Families


If you have any concerns about your child/ren, or you would like some advice for yourself, please either go to the office and ask for me, or phone school.

Contact number: 01922 682234 (Option 3)

Email Address:

Supporting Pupils: 


I support pupils who are experiencing personal difficulties. For example:

  • Family Split
  • Bereavement
  • Abuse
  • Anxieties or worries

Including those families open to Children's Services.

I support children who struggle to manage their behaviour in a positive and safe way, including implementing individual plans and providing guidance to staff. 

 I offer encouragement to children and help them build their self-esteem, resilience and confidence. I also support children with their social skills and friendships.

Supporting Families: 


I support families with access to outside agencies to help with difficulties. For example:

  • Domestic Abuse
  • Parenting
  • Financial Worries
  • Sleep difficulties of a pupil 


I can access Food Bank Vouchers for those families who are going through a difficult time financially, either due to a change in circumstances or problems of benefits.

I offer Early Help support and guidance to families and help them to work through difficult situations they are facing, or any worried that they may have. I can do this by myself, or if needed jointly with other agencies.


Useful Contact Numbers:


Black Country Women's Aid (domestic abuse support) - 01922 649569

Walsall Family Information Service - 01922 653383

School Health (health advice and support for children from 5-19 years old) - 01922 423349

Palace Play Shop Eat (pre-loved uniform) - 01922 712069

Walsall Children's Safeguarding Team (MASH) - 0300 5552866

Citizen's Advice Bureau - 0300 3301159